Business Analyst II (Remote)
Overview
This is a remote role that may only be hired in the following locations: AL, AR, CT, DE, IA, ID, IN, KS, KY, LA, ME, MN, MS, MT, NC, NE, NM, NV, OH, OK, OR, PA, RI, SC, SD, UT, VA, VT, WV
This position resides in the Corporate Real Estate department at First Citizens Bank. The role supports programs across all Corporate Real Estate functions, including Workplace Operations, Facilities Maintenance, Development and Portfolio Administration, Critical Facilities, and Corporate Security.
This position is responsible for analysis at the highest level of complexity and data expertise. Assesses a wide scope of factors affecting business profitability, growth, and efficiency, and aids strategic initiatives to address identified issues. Evaluates current practices, collects information and industry trends, and creates specifications to support business initiatives. This position performs advanced data analysis to identify factors that affect business profitability, growth, and efficiency. Assesses current practices, collects information and industry trends, and creates specifications to support business operations. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data. May occasionally guide less experienced analysts or assist in development of process enhancements.
Responsibilities
• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
• Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
• Identifying Objectives - Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group.
• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.
Qualifications
Bachelor's Degree and 3 experience in System Support or Analytics
-OR-
High School Diploma or GED 7 experience in System Support or Analytics
Additional Requirements:
• 3+ years of reporting and analytics experience
• Intermediate Experience with Tableau or Similar BI tool (i.e. Alteryx, Power BI)
• Strong written and verbal communication skills
• Strong analytic skills with ability to extract, collect, organize and interpret trends
• Strong skills in Microsoft Suite
Preferred:
• Financial Service and Banking Industry experience
• Demonstrated project management Skills
• Experience with Executive Management level reporting
• Strong presentation skills
First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits
